New Perspectives on Moving Pricing

In the past, many consumers struggled with worries when choosing moving services.

In this context, Reliance aimed to introduce professional management and dependable service as its core values, seeking to transform the traditional moving industry and provide consumers with better assurance and peace of mind. With increased competition, the market pricing have become more transparent than in the past.

Pioneering a New Standard in Moving

Established in 1989, Reliance is committed to professional management and exceptional service, and has set standardized transparent pricing, aiming to elevate the industry by adopting 5-star hotel service standards while enhancing the consumer experience to provide peace of mind.

Reliance has pioneered the creation of a standardized item list format for transparent and fair quotations that reform the sector. With a focus on top-tier service, this innovation enhances the customer experience while providing stronger safeguards, gradually inspiring quality standards and revolutionizing the traditional moving industry.

ISO Certified Management

Reliance places great emphasis on a well-managed administrative system as the foundation for its business development, ensuring consistent and reliable delivery of accurate services for both moving and storage operations.

Since 2005, Reliance has consistently maintained ISO 9001:2000 certification for international service standards and management systems, making it one of only two moving companies in the market to achieve such recognition.

A New Era in RELIANCE

Starting from a small loft office, Reliance made significant strides by relocating to a spacious full-floor facility. In 1999, the company achieved a pivotal milestone with its move to a 20,000-square-foot property in Kowloon Bay.

This expansive facility not only provides ample storage space but also features a large indoor parking area, enabling all-weather operations and significantly enhancing logistical efficiency and security. This strategic expansion has empowered Reliance to strengthen its capabilities and offer a broader range of high-quality services to our customers.

Pioneering Green Packing

In 1990, Reliance pioneered the introduction of distinctive stacking crates as an alternative to traditional cardboard boxes, significantly reducing packaging waste. Over the years, these crates have become recognized as Reliance's iconic asset.

Reliance's proactive approach has enabled the savings of over 200,000 cardboard boxes and the establishment of a sustainable recycling system. The stacking crates not only reinforce Reliance's commitment to environmental sustainability but also provide customers with effective packaging that enhances logistical security.

Reliance is well-positioned to further solidify its leadership in the moving industry's efforts to reduce waste.

Expatriate Praise Drives Growth

As an international city, Hong Kong is home to families and companies from diverse nationalities. RELIANCE has strived to cater to these varied needs through its reputable moving services, earning recognition and praise from foreign customers.

With the development of the Discovery Bay residential area, many expatriates have come to rely on RELIANCE's chartered ferry services to facilitate their moves onto the island. This has helped the company expand its client base and accelerate its business growth.